About Smith Plumbing

A family-run business with over 20 years of experience

Our Story

Smith Plumbing started in 2005 when John Smith, a newly qualified plumber with a toolbox and a second-hand van, decided to go it alone. After years working for larger firms across Manchester, John wanted to offer something different: honest pricing, reliable timekeeping, and the kind of personal service that only comes from someone who genuinely cares about doing a good job. Word spread quickly, and within two years the diary was fully booked weeks in advance.

As demand grew, so did the team. John brought on his first apprentice in 2008, and by 2012 Smith Plumbing had expanded to a team of four, working across Greater Manchester from a small workshop in Salford. The company earned its Gas Safe registration early on and has maintained an impeccable safety record ever since. Every engineer who joins the team goes through rigorous training and shares the same commitment to quality that John built the business on.

Today, Smith Plumbing is a team of eight qualified plumbers and a dedicated operations manager, serving thousands of homes and businesses across Manchester, Stockport, Trafford, and beyond. We've fitted hundreds of bathrooms, serviced thousands of boilers, and answered countless emergency calls — including more than a few on Christmas Day. We're still family-run, still Manchester-based, and still driven by the same values John started with over twenty years ago.

Smith Plumbing branded van parked outside a customer's home

Our Values

Reliability

We show up when we say we will

When we book an appointment, we keep it. Our team arrives on time, every time, with clear communication if anything changes. You'll never be left waiting and wondering.

Quality

Every job done to the highest standard

We don't cut corners. From a simple tap washer to a full bathroom refit, every job gets the same attention to detail. We use quality materials and stand behind our workmanship.

Transparency

No hidden charges, ever

We quote upfront before any work begins, and the price we quote is the price you pay. No call-out fees, no surprise extras. Just straightforward, honest pricing you can trust.

Our Team

JS

John Smith

Founder & Lead Engineer

Over 25 years in the trade. John founded the company in 2005 and still leads from the front on complex installations.

DW

Dave Wilson

Senior Plumber

With the team since 2010, Dave specialises in boiler work and central heating systems across all major brands.

ER

Emma Roberts

Operations Manager

Emma keeps everything running smoothly — scheduling, customer care, and making sure every job is tracked from quote to completion.

Accreditations

Certified and vetted by the industry's most trusted bodies

Gas Safe Registered Reg. No. 547821
Checkatrade 9.7 / 10 Rating
Which? Trusted Trader Approved Member

Need a Plumber? We're Ready to Help.

Available 24/7 for emergencies. Free quotes on all work.